What happens when Bullish is down?

Bullish exchange uses Statuspage to provide real-time updates on maintenance that may impact the exchange services. Customers can subscribe to the Bullish exchange Statuspage and receive notifications.

To subscribe, visit our Statuspage at Bullish Status and click on the "Subscribe to Updates" button. Alerts will be sent by email from status.notices@bullish.com and/or by SMS.

Maintenance communications

The Bullish exchange Statuspage subscribers will receive notifications explaining the details of the maintenance, including which services will be unavailable and, when reasonably possible, an indication of when the services are due to be restored.

Scheduled maintenance

When Bullish is unavailable due to scheduled maintenance, we will make every reasonable effort to alert you via email or SMS at least 24 hours before maintenance begins. Maintenance updates will be posted on the status page.

Unplanned maintenance

When Bullish is unavailable due to unscheduled maintenance, we will make every reasonable effort to alert you via email after the maintenance has started.When Bullish is unavailable due to unscheduled maintenance, we will make every reasonable effort to alert you via email or SMS after the maintenance has started. Maintenance updates will be posted on age.

After maintenance completes

Some maintenance can be completed without impacting the trading service.

In the case where the trading service was impacted, for your benefit we will try to offer a time window, typically 15 minutes, before trading resumes in order to:

  • Cancel open limit orders (if you want to)
  • Terminate AMM Instructions (if you want to).

The alert email or SMS will notify you of the planned window, if any. Normal trading resumes after the time window has passed.

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