Canceling an unfilled order

If your order has not been filled, you can find it in Open Orders. If the order is partially filled, only the unfilled part can be canceled. There are two ways to cancel an open order.

To cancel an open order:

  1. Go to the left-hand navigation and choose Trade.
    Trade icon on left hand navigation
  2. Choose Open Orders.
    Open orders on trade page with tab highlighted
  3. Choose the order under Open Orders.
  4. Choose X to confirm the instruction.
    X highlighted next to open orders

Or

  1. Go to the left-hand navigation and choose Orders.
    Orders icon on left hand navigation
  2. Choose Open Orders.
    Open orders tab highlighted under orders page
  3. Choose Cancel next to the open order you wish to cancel.
    Cancel button next to open orders
  4. Choose Cancel order to confirm the instruction.
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