Troubleshooting login issues

There might be one of several reasons as to why you’re having trouble logging into your Bullish account.

You lost access to your passkey

Bullish uses two-factor authentication in addition to passwords to provide a secondary layer of security. This reduces the chances of outside access to your account and protects your personal information.

If you lost access to your passkey, you can add a new passkey as your 2FA. For more details, visit the section on adding a new passkey.

Your jurisdiction is not supported

Due to local laws and restrictions, Bullish cannot be accessed in certain localities.

Wrong Bullish password

Make sure you have entered the correct password that you used to create your account. If you have lost your password, you will need to reset your password.

Wrong email address

Make sure that you have entered the correct email address used to create your account.

The login verification email may be in your spam folder

After entering your correct email address when logging in, Bullish sends a verification email with a code for you to access your Bullish account. If you do not see the email in your inbox, make sure to check it isn’t in your spam folder.

Note: If you still cannot log in after troubleshooting the above, please reach out to our Customer Support for assistance.
Was this article helpful?
0 out of 0 found this helpful